Five Top Trends that will reshape the US Hospitality Industry in 2021
Hospitality professionals and business owners are expecting a swift recovery in 2021 as they leave behind 2020 with gloomy memories…
Five Major Benefits of RFID BLE Mobile Room Keys for US Hotels in 2021
RFID locks have been around for more than a decade being used in hotels across the US. As an industry-standard,…
Securing Hotel Guest Data and Technology Assets Against Breaches Is Critical After SolarWinds Hack
Both the US Government and the FBI had previously issued alerts over increased data breaches post-COVID19. The increased reliance on…
Technology’s Gap Analysis for Service Quality Improvement in Hotels & Resorts
Hoteliers are left with few avenues to maintain the financial stability of their assets. Improving service quality and service redesign…
US Hotels are Increasingly Adopting Technology For Safer Guest Stays
The pandemic has left fewer avenues for hotels to survive through these very difficult times across the United States. Data…
The Role of Technical Support In Hotels & Resorts During the Holiday Season
The holiday season officially kicked off in the US with the Thanksgiving holiday, and the good news is that travel…
Why U.S. Hoteliers need to invest in PCI Staff Training Moving into 2021
PCI rules have been the ruling standard for payment card security, vendor compliance, and data management guidelines for business since…
The Contribution Of Technology In Hotel Business Growth
Over the last two decades years, hospitality businesses have gone through some radical changes that have led to a somewhat…
Ways To Improve The Hotel Guest Experience in a COVID-19 World
Almost 11 months on and the United States is still in the midst of the COVDI19 pandemic. Delayed and limited…
Technology’s Impact on Service Quality Gap Measurement for Hotels and Resorts
The US hospitality business model has been severely challenged by COVID19. Hoteliers are actively conducting service quality gap measurement assessment…