Understanding Service Recovery and Its Impact On Guest Experience
Hospitality businesses are built on providing the highest standards of service to guests. The hotel technology experience can make things…
Category: Hospitality Technology
5 Ways In-Room Tablets Increase Hotel Revenue
Hotel guest technology integrations are creating great opportunities for hotels to deliver more personalized experiences with quicker service delivery times.…
Impact of Technology Solutions on Hotel Guest Overall Satisfaction
Hospitality technology solutions are continuously revolutionizing the way hotel guests perceive a brand and engage with it. Technology is completely…
Why Hotels Should Always Secure WiFi Networks
Internet connectivity is no longer an amenity. It has become an integral part of travelers’ daily lives and a basic…
Hotel Technology Checklist – Technologies Your Hotel Needs For The Future
Tremendous changes in hospitality trends are rapidly changing the way hotels deliver their services today. This technology-driven shift in the…
4 Reasons Why a Mobile App is a Good idea For Your Hotel
The hotel industry has shown great approval of mobile applications across the world. From in-house cloud mobility for staff to…
Hotel Technology Results in Competitive Advantage & Seamless Guest Experiences – M. Shoaib Ziaee
In our latest influencer spotlight interviews we sat down with industry legend Mohammad Shoaib Ziaee, Director of Information Technology at…
Technology-Supported Operations Provide More Time for Leisure
Global hospitality trends are radically changing, with travelers & tourists demanding a more tech-savvy guest experience from California hotels. Being…
Research Identifies 4 Hotel Technology Challenges for Every Hospitality Business in 2019
Technology in the hotel industry has done great wonders to help businesses achieve a competitive edge while delivering premium experiences…
“Hotel Technology Should be the ‘means’ to delight, not the end of the customer journey” says Remko West, Co-founder of Xotels
Technology is becoming a central part of the hospitality industry, with franchises like the Marriott Group to single property owners…