Proactive 24/7 IT Monitoring That Protects Your Hotel from Downtime and Data Risks
ADVH Tech’s around-the-clock monitoring service detects issues before they impact operations—ensuring uninterrupted guest experiences, system reliability, and PCI/PII compliance.
Why 24x7 Monitoring Matters for Hospitality Businesses
In the hospitality industry, tech failures don’t follow a schedule. A network outage at 2 AM or a server overload during peak check-in hours can lead to booking issues, payment failures, or even data breaches.
ADVH Tech’s 24×7 Monitoring and Alerts solution ensures your critical systems are constantly observed—so we can respond in real-time to prevent interruptions, secure sensitive data, and maintain optimal performance across your property.
What We Monitor (in Real-Time)
Property Management System (PMS)
Latency, service health, connection interruptions
POS & Payment Systems
Uptime, encryption failures, unusual transactions
Wi-Fi Infrastructure
Signal strength, access point failures, rogue devices
Server & Storage Health
Disk usage, CPU load, temperature, power anomalies
Network Security
Intrusion attempts, firewall breaches, abnormal activity
Back Office IT Systems
Software crashes, unauthorized logins, patch compliance
Cloud/Remote Connections
VPN activity, bandwidth overload, connection drops
Key Features of Our Monitoring & Alert System
24/7/365 Coverage
Real-time visibility into your infrastructure—day and night.
Automated Alerts
Instant notifications for failures, risks, or anomalies.
Tiered Escalation
Issues are triaged and escalated based on severity.
Custom Thresholds
Alerts tailored to your system’s normal behavior.
Secure Data Logs
For audits, incident forensics, and compliance proof.
Integration with Support Plans
Seamless handover to our remote or onsite teams.
Prevent Outages Before Guests Notice Them
Stay ahead of IT failures with automated monitoring built specifically for hospitality businesses.
Why Choose ADVH Tech?
| Feature | Why Choose ADVH Tech? | Generic IT Vendor | Industry Competitor |
|---|---|---|---|
| Hospitality Specialization | Yes | No | Partial |
| End-to-End Service Lifecycle | Yes | No | Yes |
| PCl & PII Compliance Experts | Yes | No | Yes |
| 24/7 IT Support Remote + Onsite Support | Yes | No | Partial |
| Nationwide Deployment Experience | Yes | Limited | Limited |
Bundled Services that Complement Monitoring
Frequently Asked Questions (FAQs)
Have questions about PCI Employee Training? We’ve answered the most common queries to help you make an informed decision.
1. Is this service available 24/7 even on holidays?
Yes. We monitor and respond 365 days a year, including weekends and holidays.
2. Do we need to replace our current hardware?
No. Our system integrates with your existing infrastructure, including PMS, POS, Wi-Fi, and security devices.
3. What happens when an alert is triggered?
Alerts are categorized based on severity. Our team investigates instantly and initiates response protocols if needed.
4. Can we customize the alerts based on hotel occupancy or location?
Absolutely. Alert rules can be configured for peak hours, zones, and system thresholds.
5. Is this service available for multi-property hotel groups?
Yes. We offer centralized monitoring dashboards for franchises and groups.