AHT’s comprehensive assessments give hotel & resort owners a clear picture of their IT and guest technology environment. Our professionals calibrate IT assets to achieve the desired objectives of the business and deliver remarkable guest experiences.
Our world class managers deliver a comprehensive asset technology report or 'gap' analysis,to determine the desired goals hotel & resort owners want to accomplish.
The hospitality IT & guest technology service strategy is at the heart of the all ITIL-based renovations, assessments, or new IT assets. We develop IT service management as a strategic asset ensuring efficiency, improved guest experience scores, liability management and more consistent services.
Today’s hospitality businesses are highly reliant on data insights, consumer behavior, and technology amenities. Once hotel & resort owners have a clear strategy we identify all necessary solutions that will bring the technology service strategy to life.
We map out an elaborate process to ensure that technology systems are futureproofed and ready for future service transitions. Our proficient team ensures all improvements to services are professionally managed, well coordinated, meet business expectations, and deliver a seamless guest experience.
Our elaborate technology gap analysis lays down a real-time service operations plan in live environments that meets its proposed business goals.
AHT Inc.’s technology gap analysis reports also focus on the continual improvement of all hotel & resort services and processes. Continual service improvement is an ongoing process that allows IT operations to collect information about in-house services, guest behavior, maintenance data, revenue insights and much more.
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