Current Openings

System Administrator

Job Type: Full-time

Advanced Hospitality Technologies is a leader in Hospitality Technologies. We have an award winning benchmark for providing affordable, reliable and most advanced hospitality IT Solutions. Our demonstrated methodology enables us to deliver what we guarantee to our clients, i.e. ongoing maintenance, strategic planning, security, compliance, remote monitoring and 24x7 infrastructure support. Our solutions cover almost every aspect of the Hospitality Industry, starting form back office services to every level of guest technical support. We deliver and incorporate, best technology solutions for the hospitality industry to standardize technology landscape, enhance guest technology experience and mitigate all sorts of technology risks.

Key Responsibilities/Job Duties

  • Ability to create new technical solutions, improve existing designs, modify and test IT infrastructures and technologies
  • Work with customers to evaluate and solve technical problems.
  • Manage physical security system support to meet service level agreements
  • Analyze physical security system performance and recommend improvements
  • Communicate with customers, manufacturers, vendors and technical specialists
  • Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • Provide investigation, diagnosis, resolution and recovery for hardware/software problems.
  • Analyze and manage disaster recovery systems
  • Performs routine audits of network infrastructures.
  • Analyze PCI audits and other compliances
  • Installs, implements, maintains and monitors all computerized applications, servers, hardware and software including MS Office applications, server operating systems, domain environment, SQL databases, Active Directory Services and Group Policy configurations and backups.
  • Provides support for multiple systems environments required for proper change management compliance.
  • Ensures software licensing logs are in order and provides compliance/usage reports.
  • Performs software and/or network administration; including configuration, updates, patches, and hotfixes and license renewals as needed.
  • Provides systems capacity planning, uptime and performance metrics.
  • Executes actions necessary to achieve and maintain optimum systems configuration and compliance.
  • Propose design, implement configurations, and maintains systems security via appropriate data and configuration standards.
  • Engages in the configuration, installation, repair and maintenance of, but not limited to, local area network hardware, software, and telecommunications services such as PCs, system software, software applications, printers, routers, servers, switches, VPN, phone systems and firewalls.
  • Configures and tests communication between business software and systems.
  • Acts as a systems subject matter expert and liaison to business users and technology partners.
  • Serves as an escalation point for production and/or system issues and acts as liaison with various partner Technical Support organizations to resolve outstanding issues within the environments.
  • Updates documentation to meet compliance requirements as necessary.
  • Excellent knowledge of systems and all components including network management, industry compliances, user management, active directory, etc.

Basic Qualifications

  • Ability to create new technical solutions, improve existing designs, modify and test IT infrastructures and technologies
  • Work with customers to evaluate and solve technical problems.
  • Manage physical security system support to meet service level agreements
  • Analyze physical security system performance and recommend improvements
  • Communicate with customers, manufacturers, vendors and technical specialists
  • Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • Provide investigation, diagnosis, resolution and recovery for hardware/software problems.
  • Analyze and manage disaster recovery systems
  • Performs routine audits of network infrastructures.
  • Analyze PCI audits and other compliances
  • Installs, implements, maintains and monitors all computerized applications, servers, hardware and software including MS Office applications, server operating systems, domain environment, SQL databases, Active Directory Services and Group Policy configurations and backups.
  • Provides support for multiple systems environments required for proper change management compliance.
  • Ensures software licensing logs are in order and provides compliance/usage reports.
  • Performs software and/or network administration; including configuration, updates, patches, and hotfixes and license renewals as needed.
  • Provides systems capacity planning, uptime and performance metrics.
  • Executes actions necessary to achieve and maintain optimum systems configuration and compliance.
  • Propose design, implement configurations, and maintains systems security via appropriate data and configuration standards.
  • Engages in the configuration, installation, repair and maintenance of, but not limited to, local area network hardware, software, and telecommunications services such as PCs, system software, software applications, printers, routers, servers, switches, VPN, phone systems and firewalls.
  • Configures and tests communication between business software and systems.
  • Acts as a systems subject matter expert and liaison to business users and technology partners.
  • Serves as an escalation point for production and/or system issues and acts as liaison with various partner Technical Support organizations to resolve outstanding issues within the environments.
  • Updates documentation to meet compliance requirements as necessary.
  • Excellent knowledge of systems and all components including network management, industry compliances, user management, active directory, etc.
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