{"id":3065,"date":"2022-09-01T17:52:16","date_gmt":"2022-09-01T12:52:16","guid":{"rendered":"http:\/\/blog.advhtech.com\/?p=3065"},"modified":"2025-09-12T09:47:01","modified_gmt":"2025-09-12T09:47:01","slug":"why-hotels-must-train-their-employees-in-pci-guidelines","status":"publish","type":"post","link":"https:\/\/advhtech.com\/blog\/why-hotels-must-train-their-employees-in-pci-guidelines\/","title":{"rendered":"Why Hotels Must Train Their Employees in PCI Guidelines?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Most people nowadays make their payments electronically, in fact according to Fundera, 80% of the people prefer to pay via cards when making purchases. Hospitality industry is no exception, majority of the guest when staying at a hotel want to pay either by card or digitally. Due to this, hotels need to provide proper facilities to their guests to pay using their preferred methods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, when accepting payments via credit or debit cards hotel also needs to make sure that the guest\u2019s transaction is processed securely and without any risk. Hospitality industry is ranked top among the most attacked industries by the hackers, the reason being the sheer volume of transactions conducted by the industry on a daily basis. Hospitality industry is a prime target for hacking activities due to the fact that a hotel keeps card data in several different places such as POS system, PMS system, front desk, card authorization forms or any POS installed at a facility inside the hotel premises.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure the security of cardholder\u2019s data, every merchant who accepts card or digital payments has to comply by the PCI \u2013 DSS guidelines, irrespective of the number of transactions a merchant processes daily. PCI-DSS guidelines were collectively set by the biggest vendors of credit cards in the US namely Visa, MasterCard, American Express, JCB and Discover. These guidelines define the process of handling card and secure storage and processing of data, part of these guidelines also includes training of all the staff that handles the card and payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Failing to comply with these guidelines can result in severe consequences including hefty fines or barring from processing card payments. Also, failure in compliance with PCI \u2013 DSS can result in data breach of secure guest data. In a 2021 report by Verizon, it was stated that 72% of companies failed to comply with PCI \u2013 DSS year-round Verizon\u2019s forensic team investigating PCI \u2013 DSS compliance also found that no company was fully compliant with PCI \u2013 DSS when its data was breached.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These are some of the reasons why it is vital for a hotel to ensure compliance with PCI standards:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><a href=\"http:\/\/www.advhtech.com\/pci-employee-training.php\" data-type=\"URL\" data-id=\"http:\/\/www.advhtech.com\/pci-employee-training.php\">PCI \u2013 DSS Training<\/a> is Mandatory<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The hotels are required to train their staff to ensure PCI guidelines while handling guests\u2019 card and processing payments. Manager\u2019s and other employees have to be trained separately to ensure the implementation of PCI \u2013 DSS protocols. While the employees are instructed regarding the secure processing of transactions and handling of data, managers are instructed to give limited people access to guest\u2019 data and even that with proper credentials to ascertain liability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>PCI Compliance Protects Guest<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Compliance with the PCI guidelines results in protection of guests\u2019 data. In today\u2019s world where cybersecurity is of paramount importance and hotels are required to provide absolutely safe and secure payment processing platforms for guests, PCI compliance can go a long way.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>PCI Compliance Protects Hotel<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Compliance with PCI compliance ensures that the hotels are secured against any attempts of data breach by hackers and able to identify and prevent any fraudulent transactions. In case of any data breach the hotel can limit its liability if compliant with PCI \u2013 DSS protocols.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Noncompliance With PCI has Severe Consequences<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In case of noncompliance the hotels can face a fine from $5000 up to $100,000 depending on the level of noncompliance or can be barred from payment processing through credit cards which will result in a massive setback for the property. Further, hotel liable for any fraudulent activity or data breach that takes place will have to compensate customers for losses, as well as the cost of credit monitoring fees, identity theft insurance and card replacement. Furthermore, it can result in subsequent lawsuits and tarnishing of reputation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The sole purpose of the PCI \u2013 DSS guidelines is to ensure the prevention of data breaches and protection of guests\u2019 data. Compliance with simple standards is not just mandatory but also ensures a secure payment environment to execute secure transactions. By ensuring the following PCI \u2013 DSS protocols a hotel can minimize the chances of any data breach. Therefore, it is beneficial for a hotel and its guests to comply with the PCI guidelines.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most people nowadays make their payments electronically, in fact according to Fundera, 80% of the people prefer to pay via cards when making purchases. Hospitality industry is no exception, majority of the guest when staying at a hotel want to pay either by card or digitally. Due to this, hotels need to provide proper facilities [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3479,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[330,339],"tags":[451,452],"class_list":["post-3065","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-technology","category-pci-compliance-security","tag-pci-compliance","tag-pci-security","post_format-post-format-image"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Training the employees in PCI \u2013 DSS is the need of Hospitality Industry<\/title>\n<meta name=\"description\" content=\"Ensuring that their hotels are aware and trained regarding PCI \u2013 DSS guidelines is not only mandatory but also beneficial for hotels.\" \/>\n<meta name=\"robots\" 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